145-147 Elgin Street, Carlton Victoria 3053 AUSTRALIA
Melways map ref:43 J 3

Phone: 03 9348 1194

Email us

Swop shop on Myspace

New Arrivals RSS Feed

1. I am looking for a particular item, can you let me know if you get one in stock?
   If you are after a more common item (e.g; electric guitar for under $300), subscribe to its category and an email will be sent when a new item is added. You can also save a search if you have a brand or model in mind. If you are on the search for something hard to find or collectable, contact us  and we will do our best to let you know!
2. I’ve got a musical instrument I’d like to sell; will you give me some straight up cash for it?
   Generally not, we prefer to sell on a consignment basis for a 20% commission, which means we sell it for you. 3 days after your item has sold we give you 80% of the sale price, either by direct bank deposit or cash cheque. If you want quick cash, there are many other shops around that can help.
   
3. You are called Music Swop Shop! Do you swap?
   Music Swop Shop is just the name of the store, we do help with trades sometimes, but we prefer to sell everything on consignment to please both buyer & seller. We swap musical goods for cash! Besides, swop isn’t even a word!
   
4. What if I change my mind & don’t want to sell my stuff, can I get it back?
   Sure thing, no fees, time limits or hidden charges.
   
5. My item has been there a while; can I drop the price to move it on?
   Sure thing! Contact us with the price you have in mind & we will change it for you!
   
6. Can I put something you are selling on Lay-by?
   On most items we offer lay-by for a minimum 10% deposit for a maximum of one month.
   
7. What does HOLD mean?
   If you see something you like but need some time to get the cash together or can’t make it into the shop right away, give us a call and we can reserve the item for a maximum 24 hours. 
8.  Do you have a warranty on your items even though they are second hand?
   We offer a 3-day grace period on all items. Everything is given a basic test when logged in to sell. If you have any problems you can return the item for a full refund within three days of purchase date.
   
9. How up to date is your website?
   Our stock database interfaces directly with the website, and is updated with every item in & out!
   
10. Do you offer postage?
    Yes! Worldwide! If you need a quote please provide your postcode.
11. What forms of payment do you accept?
    VISA, MasterCard, EFTPOS, Direct Bank Deposit & Money order. We also accept PayPal for international purchases.